Shipping Policy

Thank you for choosing DIAVIVO. We strive to provide you with the best possible shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy.

Processing Time:

Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak shopping periods or due to unforeseen circumstances. You can track your package through this link: https://diavivo.com/tools/tracking

Estimate Shipping Timelines: United States: 5-10 Business Days

Canada: 7-14 Business Days

United Kingdom: 7-14 Business Days

Australia: 7-14 Business Days

New Zealand: 7-14 Business Days

Rest of the World: 10-20 Business Days

Tracking Information:

You will receive a tracking number via email once your order has been shipped. Please use this tracking number to track the delivery status of your order. If the tracking states that the package has been delivered, we are no longer responsible for that order, and the carrier who delivered your item is held accountable.

Lost or Stolen Packages:

If your package is lost or stolen during transit, please contact us immediately so we can assist you with filing a claim with the carrier. Please note that we are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always happy to assist you.